This isn't your average Tech Support role every day is unique and challenging as we support ZOLL Customers Medics, Firefighters, Dispatchers, and Medical Billers. You will thrive in this role ,if you are a patient and empathetic listener, a collaborative and proactive problem solver, and if you have a thirst for knowledge and professional growth! How you'll make an impact

The Billing Product Manager is responsible for directing the design, implementation, and release of products to the market. This includes writing detailed requirements that support the portfolio's strategic vision, working closely with the engineering teams to implement those requirements and ensuring that the released products effectively solve real customer problems. Yo

Denial Management Research and determine claim denials and take appropriate action for payment within federal, state, and payor guidelines. Trend Identification Identify consistent payor or system trends that result in underpayments, denials, errors, etc. Payor Escalation Ability to understand and navigate payor guidelines. Determine and escalate claim issues with payor w

This isn't your average Tech Support role every day is unique and challenging as we support ZOLL Customers Medics, Firefighters, Dispatchers, and Medical Billers. You will thrive in this role ,if you are a patient and empathetic listener, a collaborative and proactive problem solver, and if you have a thirst for knowledge and professional growth! How you'll make an impact

Include Ensure patient demographic information is accurate and complete Utilize customer hospital systems or approved vendors to research and obtain/verify patient demographic information Validate signature documents such as AOB (Assignment of Benefits), consents, CMN (Certificate of Medical Necessity) Verify patient name is consistent on all documents Verify date of servi